human rights

JDE Peet’s commitment to respect and protect human rights across our entire supply chain is integral to our guiding purpose: to unlock the possibilities of coffee and tea to create a better future.

We are fully committed to safeguarding universal and inalienable human rights as defined in key international covenants, including but not limited to the International Bill of Human Rights. As a signatory to the UN Global Compact, we are committed to the UN Global Compact Principles and the UN Guiding Principles on Business and Human Rights (UNGPs). We also follow the OECD Guidelines for Multinational Enterprises and are members of the ILO Child Labour Platform.

Our Human Rights Policy

Our Human Rights Policy codifies our commitment to respecting and protecting human rights. The standards to which we expect everyone at JDE Peet’s to adhere are outlined in this policy, in addition to other policies, codes and principles such as the JDE Peet’s Supplier Code of Conduct, and our Responsible Sourcing Principles. We expect all of our suppliers (as well as our agents, consultants and contractors) and partners to uphold the same standards to protect human rights in their own operations and to undertake their own supply chain due diligence.


Priorities in our operations and supply chain with respect to human rights impacts include:

Freely Chosen Employment

Child Labour and Young Workers



Regular Employment Status

Wages and Benefits

Working Hours



Humane Treatment

Diversity, Equity & Inclusion

Working Conditions




Land Rights

Freedom of Association and Collective Bargaining



JDE Peet’s Human Rights Due Diligence

At JDE Peet’s, we conduct comprehensive risk-based human rights due diligence across our operations and supply chain through an approach which seeks continuous improvement.

We acknowledge that human rights risks potentially exist across different areas of our supply chain and that human rights due diligence requires a tailored approach. For more information on our programmes in our supply chain, please refer to our programme map where we are actively working with partners to address potential human rights risks, including child labour, forced labour and unlawful working conditions.

Our human rights due diligence is focused on addressing human rights risks in the following areas:

  • Our direct operations and manufacturing;
  • Coffee & tea sourcing; and,
  • Procurement of other goods and services.

We have a clear governance structure with senior leadership and Board oversight to drive our Human Rights roadmap across JDE Peet’s.


Own operations /

Coffee & tea



Procurement of
other goods
and services

Grievance and remediation

JDE Peet’s recognises the importance of effective grievance mechanisms for any potential breaches of our Human Rights policy, international conventions on human rights, and all other JDE Peet’s policies, codes, and procedures.   

We actively encourage everyone to Speak Up about any concerns they may have about our operations, particularly in relation to suspected human rights violations and misconduct. Multiple Speak Up channels are accessible to employees and external parties to quickly and effectively raise questions and concerns, in confidence and without fear of retaliation.

All human rights-related concerns shared through Speak Up are assessed and investigated when made in good faith. Substantiated concerns are addressed through appropriate remediation actions.

To learn more about our grievance mechanisms, please visit Speak Up.

Sustainability stories